Most asked questions

Do you ship worldwide?

For the moment we only ship to following countries:

🇨🇦 Canada

🇺🇸 United States

🇬🇧 United Kingdom

🇦🇺 Australia

🇪🇸 Spain

🇫🇷 France

🇩🇪 Germany

🇮🇹 Italy


🇦🇹 Austria

🇳🇱 Netherlands.

If your country is not part of this list do not hesitate to contact me so I can verify if I can add your country!

When will I received my order?

From the moment when you receive the shipping confirmation, the shipping to Canada takes on average 3 to 10 business days.

The shipping to the United States takes on average 3 to 15 business days.

Will I need to pay duties and taxes?

If you are from Canada or the United States you will NOT have to pay any duties and taxes If you are from Europe, you might need to pay duties and taxes for your order.

Do you accept returns?

We accept exchanges only. To exchange your product, please follow instructions below.

Exchange instructions

How do I wash soft fabric?

At Toulousely, we're dedicated to ensuring your clothing stands the test of time, and one of the best ways to achieve this is by washing your garments with cold water and opting for air drying. Cold water keeps colors vibrant and fabrics soft, while air drying is the gentlest method to maintain the integrity of your beloved clothing.

By choosing this eco-friendly approach, you're not only extending the life of your wardrobe but also reducing your environmental footprint. It's a small step that makes a big impact.

Find out more about our soft fabric here


If you have any questions please contact us at